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We'd love to hear from you.
Questions, feedback, or partnership ideas? Pick the channel that works for you and our team will respond within one business day.
Contact the TrendMyEvent team
Whether you are an attendee who cannot find a ticket, an organizer with a payout question, a creator chasing an application, or a brand looking to partner on an event, this page reaches a person.
Include as much detail as you can — the event name, the order reference, or the email you signed up with — and the reply will be far quicker.
Attendee support
Ticket not in your inbox? Check the spam folder first, then sign in and open your tickets — every ticket you have paid for is in your dashboard with its QR code, even if the email went missing. If it is genuinely not there, send us the email address you paid with and the event name.
For refunds, the event organizer sets the policy, but we can help you reach them and escalate if they go quiet.
Organizer support
Questions about payouts, verification, ticket tiers, discount codes or door scanning go to the same place. If something is blocking a live event, say so in the first line and it gets prioritised.
Creators, press and partnerships
Creator applications are reviewed from the dashboard, so apply there rather than by email. For press, sponsorship, venue partnerships or anything involving a contract, use the form here and we will route it to the right person.